Returns

If you change your mind or wish to exchange your item for a different size, you may return your item for an Exchange or Store Credit, provided the item meets our Return Conditions. If the item does not meet our Return Conditions, it will not be accepted.

You have 30 days from the delivery date of your order to initiate a return.

The customer is responsible for covering all shipping and handling costs associated with returning the item.

We do not provide monetary refunds for change of mind or change of size returns.

You may choose to exchange the product or receive a Gift Card as Store Credit.

Until the returned item reaches our facility, it remains your responsibility and property.

All sale items marked down by 20% or more from their original price are considered final sale and cannot be returned or exchanged.

This includes items purchased during promotional events such as Black Friday or AfterPay Day Sales.

For your item to be accepted upon return, it must meet the following criteria:

• Clothing must be unworn, unwashed and returned in its original packaging, with all tags and liners attached.
• Clothing must be free from perfume, body odour, deodorant and any marks.
• Clothing must be free from makeup, tan marks, glitter and pet hair.
• Boxed items must be unopened, with the original seal unbroken.

Please ensure your return is packaged securely to prevent damage while it is being delivered to our facility.

At F|F ATHLETIC, we are committed to ensuring the satisfaction and wellbeing of our customers.

If you believe an item you have purchased is faulty, please contact our support team within 30 days of the delivery date to arrange an inspection.

Our team will review the images provided, assess the item and work with you to provide a suitable outcome.

If the item is deemed faulty, we will offer an exchange, subject to stock availability. If the product is unavailable, Store Credit will be provided as an alternative.

Items reported more than 30 days after the delivery date will not be considered under our Faulty Item Policy and will not be eligible for an exchange or Store Credit.

If the item is not the right size or does not suit you, you may exchange it for a different size or item.

We will send your exchange item as soon as your return has been processed.

Please note that we cannot hold products for exchange. We recommend sending your return promptly to help ensure you receive your exchange item without delay.

If the requested exchange item is out of stock, we will provide you with Store Credit.

Please note that discount codes cannot be applied to product exchanges.

Your Store Credit will become active once we have received your returned product at our facility.

Please allow up to 2 weeks for your return to be received and your Store Credit to be issued.

Store Credit is issued as a Gift Card and sent electronically to the original email address used for the order. If you have not received it, please check your spam or junk folder.

Gift Cards are valid for 3 years from the date of issue and are not refundable.

The value of any Discount Codes previously applied will be excluded from the Return Store Credit amount.